Here at CorporateGift.com we pride ourselves in the high quality of customer service that we offer, believing that this is the key to developing a great relationship with our clients. Our customer service promises to be prompt and polite, as well as all our agents being highly knowledgeable not just regarding our products, but on the whole corporate gifting industry as a whole.
By far the best way to contact us regarding any queries is via email, which we monitor for the whole working day. Sending us an email will allow one of our staff members to research your question and then get back to you with an accurate and informative answer, ensuring there is no waiting around on the phone whilst information is found. This is really useful to those who are busy during the day and just don’t have the ability to spend their time on the telephone for any period of time. Alternatively, you can send us an email and request that we call you back, which we will always be happy to do. Not only will this save on your phone bill, but will also mean that you don’t have to remember to do another thing during your work day! Any emails sent to us will be answered promptly within the day so that you can quickly accomplish your gifting goals.
For those that still don’t like to use email as their primary source of communication, we at corporategift.com are also 100% happy to answer any queries or take any orders over the telephone. There will never be a long wait to get through to us, as we employ sufficient staff to ensure that all calls are answered quickly. All of the call takers are professionally trained and knowledgeable and will be able to answer any questions, however detailed or obscure they are!
Finally, clients can contact us by post should they wish. All letters received are replied to promptly and without fail, although obviously a reply using standard mail will take significantly longer than one using the telephone or email would take. For any important correspondence we would recommend using recorded delivery for that extra peace of mind.
As you can see, CorporateGift.com takes customer service seriously, which is an indicator of how we like to run every facet of our business. Our communication with clients is vital and is the cornerstone to the basic ethos of your business.