Textured Base Ceramic Mug - 20 oz.

1. Design Approval
   Prior to production, in order to ensure the design fits your expectation, within 48 hours a virtual mock-up/ final proof will be sent out for your approval.
   
   
2. Production
   Ready to ship within 5-7 business days after design approval. Rush production may be available upon request.
   
   
3. Arrival Date
   Arrival date is calculated after production time. Check Earliest Delivery Date to get estimated arrival dates by delivery method & zip code. Expedited shipping options are available during checkout.

International shipping

Multiple Address Shipping

Pre-scheduled Delivery

On-demand Gifting Program

Use Your Own Shipping Account

We offer three types of product samples:

1. A digital pdf mock-up, customized with your logo and artwork
   Free of charge, sent by email. This option allows you to quickly preview the design with your logo and artwork, and share with others for approval.
   
   To get this sample, customize your product, and scroll down and click on Request a digital sample.
   
   
2. The actual product, fully customized with your logo and artwork
   A one-time set-up fee ($50 to $80, depending on the product) will be credited to your bulk order. A custom sample will be shipped to you to ensure the product is satisfactory.
   
   To get a custom sample, customize your product, then scroll down and click on Request a customized sample.
   
   
3. The actual product, customized with a random company’s logo and artwork.
   Receive a generic sample to ensure the product is satisfactory. (Combine this option with the digital PDF mock-up for a cost effective option).
   
   To get a generic sample, there's no need to customize. Simply click Request a sample.
   
   

 Sample requests may be refused at our discretion.

Yes, for clients using a Virtual Swag Closet.

Greeting messages are not a standard option on this item but are possible when sending from your Virtual Swag Closet. We handle the storage, kitting, and shipping, so gifts go out perfectly packaged — on demand.

Control and manage it all online. Request a demo to learn more!